Intercontinental Boston By Ihg, Boston

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About the Hotel

510 Atlantic Avenue, Boston, Massachusetts, United States, 02210

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8.8

9.2

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4.5

4.1

“The location was fantastic for exploring Boston's attractions!”view full review

Intercontinental Boston By Ihg, a 5-star waterfront hotel located in Downtown Boston, features a 2500-square-foot heated indoor lap pool and a rooftop apiary housing 150000 bees that produce honey for spa treatments and cocktails at Miel and RumBa.

Premium Accessible Accommodations

The Intercontinental's rooms offer panoramic views through floor-to-ceiling windows, featuring marble bathrooms and ADA-compliant accommodations with wheelchair-accessible closets and specially outfitted bathrooms.

Diverse Dining Options

Miel Brasserie Provençale serves French cuisine with organic ingredients, while Sushi-Teq combines traditional sushi with a tequila bar. RumBa specializes in craft rum cocktails and seasonal dishes.

Wellness and Recreation

SPA InterContinental provides body treatments, facials, and nail services, complemented by a health club with Peloton bikes and cardiovascular equipment. The indoor pool overlooks the Rose Kennedy Greenway.

Historic Downtown Location

The InterContinental Boston sits adjacent to the Boston Tea Party Ship Site, within walking distance of the Boston Children's Museum and New England Aquarium. The property offers direct access to Faneuil Hall, Quincy Market, and the Freedom Trail.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Queen Room Two Queen Beds Accessible Tub Mobility Access

2 persons

485 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Queen Room Greenway View

2 persons

485 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

King Junior Suite Water View

2 persons

615 sq. feet

1 King-size bed

Shower

Coffee machine

room details

One-Bedroom King Suite

2 persons

1100 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Breakfast Experience

“During my stay, I was able to enjoy some amazing breakfasts at the hotel's restaurant. The range of options was fantastic, and the quality of the food was truly great. Special thanks to Annie, who served us at breakfast; she was a perfect host and provided really good service, made our mornings even better.” view full review

Spacious and Comfortable Rooms

“I stayed in a beautifully designed room that was not only spacious but also incredibly comfortable. The bedding was plush, making it an absolute delight to relax after a long day of exploring. It was like a true home away from home, and I appreciated the attention to detail in keeping everything clean and well-maintained.” view full review

Relaxing Spa Experience

“I took full advantage of the spa during my visit, and it was a highlight of my stay. The atmosphere was peaceful, and the treatments offered were rejuvenating. The staff members truly enhanced the experience with their professionalism and warmth, making it a perfect spot to unwind after busy days.” view full review

Great Entertainment Options

“I found the media and entertainment options in the hotel to be excellent. The TV had a variety of channels, and the setup was user-friendly, making it easy to relax with a movie after a long day of activities. It added a nice touch to my evenings, enhancing my overall experience.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Indoor swimming pool
Garden area
Spa & wellness centre
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

510 Atlantic Avenue, Boston, Massachusetts, United States, 02210

Map view

510 Atlantic Avenue, Boston, Massachusetts, United States, 02210

City landmarks

Market

Faneuil Hall Marketplace

3200 ft

Landmark

Boston Common

1.1 mi

Park

Boston Public Garden

1.0 mi

Aquarium

New England Aquarium

2500 ft

Landmark

Freedom Trail

4100 ft

Museum

Museum of Science

1.3 mi

Monument

New England Holocaust Memorial

3200 ft

Museum

The Institute of Contemporary Art

3100 ft

Public Building

Old State House

2500 ft

Public Building

Boston's Old City Hall

2900 ft

Museum

The Paul Revere House

4200 ft

Cemetery

Granary Burying Ground

3200 ft

Landmark

Freedom Trail walk

1.1 mi

Landmark

Quincy Market

3000 ft

Library

Boston Public Library

1.3 mi

Landmark

North End

4600 ft

Square

Copley Square

1.3 mi

Monument

Bunker Hill Monument

1.6 mi

Church

Old North Church

1.0 mi

Landmark

Marriott's Custom House

2500 ft

Landmark

Statue of Benjamin Franklin

2700 ft

Museum

USS Constitution Museum

1.4 mi

Landmark

USS Constitution

1.3 mi

Landmark

Parkman Bandstand

3100 ft

Event hall

Boston Convention & Exhibition Center

4300 ft

Church

Trinity Church

1.3 mi

Landmark

Beacon Hill

1.2 mi

Cemetery

King's Chapel and Burying Ground

1.0 mi

Nearby

Museum

Boston Tea Party Ships & Museum

1100 ft

308 Congress St

Boston Children's Museum

2000 ft

Restaurants

James Hook & Company

500 ft

440 Atlantic Ave

RumBa

500 ft

510 Atlantic Ave

Miel Brasserie Provencale

600 ft

510 Atlantic Ave

Nebo

300 ft

520 Atlantic Ave

Smith & Wollensky

700 ft

294 Congress St Atlantic Wharf Boston

Trade

500 ft

540 Atlantic Ave

Barking Crab

1500 ft

88 Sleeper St

The Palm Boston

700 ft

1 International Pl Ste 190

Society on High

1000 ft

99 High St

Legal Sea Foods

2300 ft

255 State St Long Wharf

Panera Bread

1200 ft

200 High St Lbby 1

Getting around

City Centre

Boston9 min · 2300 ft

Airports

Logan International Airport (BOS)10 min · 4.1 mi

Worcester Regional Airport (ORH)118 min · 48.9 mi

Train

Boston South Station5 min · 1400 ft

Underground

South Station Under4 min · 1000 ft

Aquarium Station9 min · 2300 ft

Bus

Bus stop2 min · 400 ft

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 5594 reviews

#14 of 100 hotels in Boston based on Tripadvisor

Nicholas

United Kingdom, March 2025

7.0/10

I had a mixed experience at the Intercontinental Boston. The location was fantastic, making it easy to explore the city, and I appreciated the friendly staff. However, the service fell short in some areas, particularly at check-in, and the cleanliness in my room wasn't up to my expectations. Overall, it was a decent stay but could use some improvements.

Rooms

6.0

My room was spacious and well-appointed but lacked the cleanliness I expected. I encountered issues with the plumbing, such as delays in hot water coming through the bath and sink, which was quite frustrating.

Service

6.0

Most of the staff were amiable and professional, but my check-in experience was marred by issues with the credit card PIN, leading to unnecessary stress. The customer service could have been more efficient.

Location

10.0

The hotel is in a prime location, just a couple of blocks from South Street Station and near the waterfront, making it easy to walk to various attractions.

Dining

7.0

I enjoyed a good breakfast at the hotel, and the dining options were satisfactory, although some meals weren't as well-presented or high-quality as I'd hoped.

Facilities

8.0

The hotel has a gym and offers various services like room service and valet parking, but I found the amenities fee confusion at checkout to be a downside.

Tom

United Kingdom, March 2025

7.4/10

I enjoyed my stay at Intercontinental Boston with its great location and friendly staff. My room had a lovely water view and was impeccably clean. However, the breakfast experience was less than ideal, as the service was slow and the food didn't meet my expectations. Overall, it was a pleasant visit with a few minor hiccups.

Rooms

9.0

My room was perfectly appointed, clean, and had a nice blend of natural woods and stone with quality lighting. The beds were comfortable, which made for a good night's sleep.

Service

8.0

The staff was unfailingly friendly and helpful throughout my stay, creating a welcoming atmosphere. However, valet parking could be a bit disorganized.

Location

10.0

The hotel's location is fantastic, allowing me to easily explore historic areas and shops around Boston, including the nearby New England Aquarium.

Dining

5.0

Dining at Miel was a disappointment, especially during breakfast, as service was slow and my meal was not up to par despite a nice ambiance.

Facilities

7.0

The fitness center was nice, and I appreciated the free, fast Wi-Fi during my stay; however, the layout of parking and retrieving my car wasn't the most convenient.

Reese

United Kingdom, March 2025

6.0/10

I had a stay at the Intercontinental Boston that had its ups and downs. The location was fantastic, with easy access to many attractions, and the room I had was spacious and clean. However, the service left a bit to be desired with some issues regarding housekeeping and inconsistent responses to requests.

Rooms

8.0

My room offered a lovely harbor view and one of the most comfortable beds I've experienced. The bathroom was spacious, complete with quality toiletries and soft towels, though I did notice a few amenities were missing.

Service

6.0

While the front desk staff were generally helpful and friendly, I faced challenges with some requests that weren't addressed efficiently, such as a delay in receiving milk for my tea and inconsistent room cleaning.

Location

9.0

The hotel is centrally located, making it easy to explore nearby restaurants and attractions. It's also only about a mile from the Boston Convention Center, which was perfect for my visit.

Dining

5.0

The dining experience was standard for a hotel, though it would have been nice to see a better breakfast option included. The bar scene was lively but crowded, especially with corporate visitors.

Facilities

7.0

The facilities were on par with expectations, though the mini bar pricing felt a bit high, and I encountered minor inconveniences with housekeeping. Overall, I think the hotel has a lot of potential.

Liam

United Kingdom, March 2025

5.2/10

I had a mixed experience at the Intercontinental Boston. The location was fantastic, making it easy to explore downtown and nearby attractions. However, the service left much to be desired; I encountered frustrating issues with check-in and requests that weren't honored. While the rooms were spacious and the beds comfortable, the upkeep seemed lacking, especially with outdated furnishings.

Rooms

5.0

The rooms were moderately spacious and well-insulated, but they featured cramped furniture and needed modernization. I appreciated the brightness from the floor-to-ceiling windows, though the oversized desk blocked the view.

Service

5.0

The service was inconsistent. While some staff members were friendly and helpful, my experience with the front desk was frustrating, particularly regarding a late checkout I had been promised.

Location

8.0

The hotel's location was excellent, just a short walk from South Station and close to various attractions in Boston, like the North End and the Aquarium.

Dining

5.0

Dining options were disappointing. The room service food was terrible, and I opted for local cafes instead. The club lounge food also fell short of expectations.

Facilities

5.0

The facilities included standard amenities; however, the lack of in-room coffee makers and basic entertainment options was noticeable. The mini-bar charges for items I didn't consume were aggravating.

Amelia

United Kingdom, December 2024

5.0/10

I had a fantastic stay at the Intercontinental Boston, thanks to its prime location and the very nice staff who made me feel welcomed and valued. While the hotel offered comfort and great amenities, there were a few hiccups, such as some delays in service. Overall, I would highly recommend it for a visit to the city.

Rooms

8.0

I stayed in a spacious room with lovely views of Boston. The bed was incredibly comfy, making for a good night's sleep. However, I had to hunt a bit to find the coffee machine, which could use better signage.

Service

10.0

The staff were amazing and went out of their way to assist me. For example, when there was a check-in glitch, I was offered a complimentary drink while I waited. I especially appreciated Manta's friendly and kind service.

Location

10.0

The hotel is ideally situated near the seaport and is within walking distance to many attractions like Quincy Market and the North End, which made exploring the city very convenient.

Dining

8.0

I enjoyed a fabulous breakfast buffet during my stay, featuring a variety of delicious options, though I found some dining choices a bit pricey. The self-serve aspect was convenient and satisfying.

Facilities

7.0

The amenities included room service, valet parking, and a pleasant pool area, though I noticed some areas (like the chairs) could use maintenance. Overall, I felt everything I needed was at my fingertips.